Orders
Orders will be dispatched fortnightly. The next following dispatch date will be Monday 28th July for items that are in stock.
Delivery
For the UK I use Royal Mail Special Delivery £11.00. This service guarantees that your parcel will be fully tracked and insured, and guarantees next day delivery by 1pm when your parcel will need to be signed for.
For deliveries outside the UK I use Royal Mail International Tracked and Signed For. This service guarantees that your parcel will be fully tracked and insured, and takes 3-5 days to arrive in Europe and 5-7 days for international deliveries.
Returns
If you are not happy with your purchase, please contact me within 3 working days. I will be happy to exchange for an alternative size or give a refund. Garments must be unworn, with tag and in the same condition as it was at dispatch.
If posting items back please ensure they are well wrapped and you use the same postal service.
Return address:
Louise Wynne
Studio 21, Manchester Craft and Design Centre,
17 Oak Street, Manchester M4 5JD
Returns cannot be made on bespoke items, as these items will be discussed stage by stage to ensure correct fitting.